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Concepts 3D

Concepts 3D Customer Support can be reached by emailing&#xA0;<a href="mailto:support@concepts3d.ca" style="text-decoration:none;">support@concepts3d.ca</a>, Visiting our help page at support.concepts3d.ca, or directly from your printers UI support section. Support is provided from our offices in Canada and Germany.&#xA0; You can also reach us at our Discord Server for a more one on one support through our Discord support chat system, as well as getting help from other Athena owners.

Concepts 3D Customer Support can be reached by emailing support@concepts3d.ca, Visiting our help page at support.concepts3d.ca, or directly from your printers UI support section. Support is provided from our offices in Canada and Germany. You can als

How can I get Customer Support?

General

Athena 1 - Unboxing and Setup Video Guide

Athena 1 - Touchscreen Overview

Athena 1 - Link to Athena Kickstarter 3D Models

Athena 1 - Getting Started Guide

Athena I

Athena Printer Guides

Where do Concepts 3D Printers get made?

What is the Warranty Policy for Concepts 3D printers?

When do Pre-orders start production?

What countries/regions do you ship to?

How do I apply promo/discount codes?

What is your cancellation policy?

Can I edit or add anything to my order?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Do you offer expedited shipping?

What is your return and refund policy?

My order was marked delivered but it’s not here.

Order & After Sales

How can I get Customer Support?Updated 11 days ago