Where do Concepts 3D Printers get made?
Printer hardware is made in China, the final assembly of the electronics, testing, quality control and calibration will be done in Canada and Germany.
All articles
General
What is the Warranty Policy for Concepts 3D printers?
We offer a 1-year warranty that begins from the date you receive your printer. Please note: The vat/tank film, screen protector, and resin are consumable technology which is NOT covered by this warranty. The Main LCD is covered by a 3 month warranty.
When do Pre-orders start production?
Pre-orders begin production as soon as the unit goal is reached. We are in the second batch of Pre-orders now, Expected to being in Late May 2025. We already have production facilities established and have been testing the printer hardware, software
How can I get Customer Support?
Concepts 3D Customer Support can be reached by emailing [email protected], Visiting our help page at support.concepts3d.ca, or directly from your printers UI support section. Support is provided from our offices in Canada and Germany. You can als
What countries/regions do you ship to?
Concepts 3D ships to Canada, United States, United Kingdom and anywhere in the European Union. Full List: Austria, Belgium, Bulgaria, Canada, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ir