What is the Warranty Policy for Concepts 3D printers?Updated 11 days ago

We offer a 1-year warranty that begins from the date you receive your printer.

Please note: The vat/tank film, screen protector, and resin are consumable technology which is NOT covered by this warranty. 

The Main LCD is covered by a 3 month warranty.

All other components of the printer are covered by the warranty. In the event of a defect, we will ship you replacement parts free of charge. 

It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.

Warranty does not cover wilful damages, damages due to accident, normal wear and tear, improper care, or misuse.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. We will provide parts and labour, but you must cover the round trip shipping costs and parts not under warranty. You may use your preferred carrier.

Please note that Concepts 3D Systems Inc. will not be responsible for any damage caused by unattended 3d printers.